Privacy Policy

Last updated: 22/05/2026

Courtesy translation. In the event of any discrepancy, the Portuguese version prevails.

On this site (rbbrokers.com.br): the contact form has no database. The information entered remains in the browser and forms a WhatsApp message, which is sent only when the visitor confirms it in the app itself. This site does not use tracking cookies; audience measurement by the hosting provider (Cloudflare), when enabled, is aggregated.

RB Brokers Imóveis e Consultoria values privacy, security and transparency in the processing of the personal data of its clients, visitors, users and prospective clients.

This Privacy Policy explains, clearly and objectively, which personal data may be collected through the websites rbbrokers.com.br and www.ricardobrandaobroker.com.br, for what purposes such data is used, with whom it may be shared, for how long it is stored and which rights data subjects may exercise.

By accessing this site, completing forms, requesting information about properties, contacting us through digital channels or interacting with our communications, you declare that you are aware of the practices described in this Privacy Policy.

1. Who we are

RB Brokers Imóveis e Consultoria operates in brokerage, advisory and commercial relationship services in the real estate market, offering specialised service to clients interested in purchase, sale, rental, launches, ready properties, properties under construction and real estate opportunities suited to their profile.

For the purposes of this Privacy Policy, RB Brokers Imóveis e Consultoria may act as the controller of personal data, being responsible for defining the purposes and means of processing of the data collected on its site and service channels.

Websites: rbbrokers.com.br and www.ricardobrandaobroker.com.br

E-mail for privacy matters: ouvidoria@rbbrokers.com.br

2. What personal data we may collect

We may collect personal data provided directly by you, as well as information generated automatically during your browsing of the site.

2.1. Data provided directly by the user

When you complete a form, request information about properties, or contact us by WhatsApp, telephone, e-mail or another digital channel, we may collect data such as:

• name;
• telephone;
• e-mail;
• city and state;
• company, when provided;
• real estate interest;
• investment range, when provided;
• type of property desired;
• location of interest;
• messages sent through forms, WhatsApp, e-mail or other channels;
• any other information voluntarily provided during service.

This data is collected to enable contact, to better understand your profile, to present properties compatible with your objectives and to provide more suitable, secure and personalised service.

2.2. Data collected automatically

While you browse the site, we may automatically collect certain technical information, such as:

• IP address;
• type and version of the browser used;
• type of device;
• operating system;
• pages accessed;
• time spent on the site;
• source of access;
• interactions carried out in the digital environment;
• cookies and similar technologies.

This information is used for security, performance analysis, improvement of the browsing experience, campaign measurement and optimisation of the content presented.

3. How we collect your data

Personal data may be collected when you:

• access the site;
• complete contact forms;
• request information about properties;
• schedule a visit;
• contact us by WhatsApp, telephone, e-mail or social networks;
• interact with advertisements, campaigns or digital content;
• request materials, presentations, proposals or commercial information;
• browse the pages of the site;
• authorise or use cookies and similar technologies.

4. For what purposes we use your data

The personal data collected may be used for service and commercial relationship, presentation of compatible properties, communication through digital channels, sending of informational or commercial content, improvement of the site, security, fraud prevention, compliance with legal obligations and protection of rights.

5. Legal bases for processing

The processing of personal data will be carried out in accordance with the legal bases provided in the Brazilian General Data Protection Law (LGPD) — Law No. 13,709/2018.

Depending on the purpose, we may process your data on the basis of:

• Consent: when you authorise the use of your data, for example, by completing a form or accepting certain cookies.
• Performance of a contract or preliminary procedures: when the data is necessary to handle a request relating to the purchase, sale, rental or analysis of a property.
• Legitimate interest: for commercial relationship, improvement of services, security, performance analysis and communication with prospective clients.
• Compliance with a legal or regulatory obligation: when processing is necessary to meet legal requirements.
• Regular exercise of rights: when the data is necessary for the defence or exercise of rights.

6. Sharing of personal data

RB Brokers Imóveis e Consultoria does not sell personal data to third parties.

However, personal data may be shared with third parties where necessary to enable service, the provision of services, the operation of the site or the fulfilment of the purposes described in this Policy.

Sharing may occur with:

• developers;
• construction companies;
• property managers;
• partner real estate agencies;
• partner brokers, when necessary for service;
• CRM platforms;
• marketing automation tools;
• site hosting services;
• technology providers;
• data analysis platforms;
• campaign measurement tools;
• communication services, such as e-mail, telephone, WhatsApp or SMS;
• public authorities, where there is a legal obligation or a valid request.

7. Cookies and similar technologies

Our site may use cookies and similar technologies to improve your browsing experience, analyse performance, personalise content, measure campaigns and provide more relevant communications.

Cookies are small files stored in your browser or device when you access a site.

7.1. Types of cookies that may be used

• Essential cookies: necessary for the basic operation of the site.
• Analytical cookies: used to understand how visitors interact with the site.
• Functionality cookies: allow the user's preferences to be remembered.
• Marketing cookies: may be used to measure campaigns, improve advertisements and carry out remarketing.

7.2. Cookie management

You may configure your browser to block, delete or restrict cookies. However, some features of the site may be affected if certain cookies are disabled.

On this site, analytics cookies (Google Analytics) are activated only after your consent, requested on your first visit. You may review your choice at any time through the "Cookie preferences" link in the footer of every page.

8. Use of third-party tools

Our site and our digital campaigns may use third-party tools, such as analytics, media, automation, CRM, communication and performance measurement platforms.

These tools may collect browsing data, digital identifiers, cookies or information related to your interaction with the site and with our communications.

9. Social networks and external channels

RB Brokers Imóveis e Consultoria may maintain profiles, pages or channels on social networks and digital platforms.

When you interact with us through these environments, such as Instagram, Facebook, LinkedIn, WhatsApp or other platforms, your data may also be processed in accordance with the rules and privacy policies of those respective platforms.

10. Links to external sites

Our site may contain links to third-party pages, content or platforms.

RB Brokers Imóveis e Consultoria is not responsible for the privacy practices, security, content or operation of external sites.

11. Security of personal data

We adopt reasonable technical, administrative and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, disclosure or improper destruction.

The measures that may be used include:

• access control;
• use of protected environments;
• digital security tools;
• access monitoring;
• encryption, where applicable;
• security certificates;
• market-compatible practices;
• restriction of access to data to authorised persons only.

Although we adopt security measures, no electronic system, website or internet transmission is absolutely secure.

12. Retention and disposal of data

Personal data will be stored for the time necessary to fulfil the purposes described in this Policy, to handle requests from the data subject, to maintain a relationship history, to comply with legal or regulatory obligations, to safeguard rights and to enable the provision of the services requested.

When the data is no longer necessary or when a valid deletion request is made, it may be deleted, anonymised or blocked, except where retention is necessary for compliance with a legal obligation, regular exercise of rights, fraud prevention or other cases provided by law.

13. Rights of the data subject

Under the Brazilian General Data Protection Law, you may request, where applicable:

• confirmation of the existence of processing of personal data;
• access to the personal data processed;
• correction of incomplete, inaccurate or outdated data;
• anonymisation, blocking or deletion of unnecessary or excessive data, or data processed in non-compliance with the law;
• data portability, where regulated and applicable;
• information on the sharing of data with third parties;
• withdrawal of consent;
• deletion of data processed on the basis of consent, where applicable;
• information on the possibility of not providing consent and on the consequences of refusal;
• review of decisions made solely on the basis of automated processing of personal data, where applicable.

14. How to exercise your rights

To exercise your rights or clarify doubts about the processing of your personal data, you may make contact by e-mail:

ouvidoria@rbbrokers.com.br

When you submit a request, we may ask for additional information to confirm your identity and to ensure that the data is provided only to the respective data subject or authorised legal representative.

15. Commercial communications and unsubscribing

We may send communications relating to properties, developments, informational content, real estate opportunities, commercial materials or updates relevant to your interest.

If you no longer wish to receive our communications, you may request to unsubscribe at any time through the channels indicated in the message itself or by e-mail at ouvidoria@rbbrokers.com.br.

16. Data of minors

Our site and our services are not directed at minors.

We do not intend to collect personal data from children or adolescents without the specific and prominent consent of at least one parent or legal guardian, where required by applicable law.

17. International data transfer

Some providers of technology, hosting, analytics, CRM, automation, communication or digital marketing may store or process data on servers located outside Brazil.

Where an international data transfer takes place, we will adopt reasonable measures to ensure that processing occurs in accordance with applicable law and with adequate standards of security and protection of personal data.

18. Updates to this Privacy Policy

This Privacy Policy may be updated at any time to reflect changes in our practices, in the operation of the site, in the services offered or in applicable law.

The most recent version will always be available on this site. We recommend that you consult this page periodically to stay informed of any changes.

19. Applicable law

This Privacy Policy will be governed and interpreted in accordance with the laws of the Federative Republic of Brazil, especially the Brazilian General Data Protection Law — Law No. 13,709/2018.

20. Date of last update

Last updated: 22/05/2026